First step
Review the rejection reason, correct the proof link if possible, and resubmit from the dashboard.
Dispute Resolution Process
How employees can question rejected proof or reward decisions.
Appeal
If the decision still appears incorrect, use the appeal link or contact bmc@altbank.ng with the post title, proof link, and the reason shown.
Resolution
The administrator reviews the audit trail, proof link, and reward criteria, then approves, rejects, or explains the final decision.